Alert destination blacklisted. The Server Manager board modem has blacklisted an alert destination phone number. Once blacklisted, that alert destination is no longer available for use as an alert destination. Blacklisting, which only occurs in international modems, is a requirement imposed by certain European countries on modems, to prevent a phone number from being dialed multiple times without getting a connection. The number of attempts required to have blacklisting occur, vary from country to country. Once an alert destination has been blacklisted, the only way to remove the blacklisted phone number is to remove power from the modem. On external modems this is a trival task. When a blacklisting occurs on the Server Manager board's internal modem the task is slightly more difficult as the modem gets power from the Server Manager board. To remove power from the Server Manager board's internal modem, the Server Manager board must be forced into Dormant Mode. This is an operating mode, used to conserve battery life, which is entered automatically if the board looses power. To cause the board to enter Dormant Mode, the following steps should be performed: 1) Disable alerting via CPQCAUI.NLM. 2) Disable async communication via CPQCAUI.NLM. 3) Down the server. 4) Exit to DOS (if applicable). 5) Shut power off to the computer. 6) Wait 5 minutes before restoring power. Once the 5 minutes has expired, and power to the computer has been restored, the modem will have flushed its blacklist, and the board's alerting functions will work as expected.